Speed of service. Helpfulness on telephone with queries.
Expacare
4
2020-09-30T12:23:37+00:00
Speed of service. Helpfulness on telephone with queries.
Excellent attention and kindness. As always, quick attention, clear and very friendly information. I made a query regarding my coverage and received an almost immediate response.
Expacare
5
2020-10-01T10:44:47+00:00
Excellent attention and kindness. As always, quick attention, clear and very friendly information. I made a query regarding my coverage and received an almost immediate response.
Expacare makes the online claim process smooth and easy. Yet it remains easy to reach someone from their team and their reply time is short. They process claims rapidly and seamlessly. Great experience!
Expacare
5
2020-09-30T11:02:51+00:00
Expacare makes the online claim process smooth and easy. Yet it remains easy to reach someone from their team and their reply time is short. They process claims rapidly and seamlessly. Great experience!
My claim was processed speedily, and I was kept informed throughout the process.  The overall impression was of very personal and efficient service.
Expacare
5
2020-09-30T12:21:33+00:00
My claim was processed speedily, and I was kept informed throughout the process.  The overall impression was of very personal and efficient service.
Excellent service whilst I was admitted to hospital and had everything sorted for me quite quickly considering the different time zones. Excellent and prompt.
Expacare
4
2020-10-01T10:51:05+00:00
Excellent service whilst I was admitted to hospital and had everything sorted for me quite quickly considering the different time zones. Excellent and prompt.
The whole process from the time of intimation of claim to settlement was handled in a very efficient and personalized manner, particularly the follow-up.
Expacare
5
2020-09-30T12:22:45+00:00
The whole process from the time of intimation of claim to settlement was handled in a very efficient and personalized manner, particularly the follow-up.
4.7
6
Expacare