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Our healthcare partners

To address the healthcare needs of our customers, we’ve turned to selected partners with a wealth of experience in international healthcare. Together we’ve developed a range of local solutions for our Expacare members.

Al Ain Ahlia
In order to comply with local licensing regulations, Expacare has chosen Al Ain Ahlia as its partner in the United Arab Emirates. Al Ain Ahlia is a national insurance company of the Emirate of Abu Dhabi and is owned by the Government of Abu Dhabi and local citizens of the United Arab Emirates.

Incorporated in Abu Dhabi at the end of 1975, Al Ain Ahlia began underwriting in 1976 and has grown to become one of the largest insurers in the region. Al Ain Ahlia is recognised as a market leader and have become noted for their conservative underwriting approach backed by first class security.

DKV Deutsche Krankenversicherung AG
DKV is Europe’s largest private medical insurance company operating in seven European countries. Worldwide it has over 6.3 million customers and premium income of 4.2 billion Euro as at 2007. DKV has over 75 years experience in the health insurance industry and over 40 years in the international health insurance business.

PT. Asuransi Dayin Mitra
Indonesia is one of Expacare’s long-established key markets. To enhance our position there, we have chosen Asuransi Dayin Mitra as our partner in compliance with local licensing requirements. Asuransi Dayin Mitra is a public local company, established in 1982 which went public in 1989. Currently the shares are traded at the Jakarta Stock Exchange. ADM has grown to be one of the leading general insurance companies, supported by first class international reinsurers, with branches and representative offices nationwide.

International SOS (ISOS)
ISOS is one of the largest medical assistance companies in the world. It operates Alarm Centres in strategic locations around the globe as well as wholly owned clinics in areas where it is sometimes difficult to obtain appropriate healthcare. The medical assistance provided by ISOS is based on local knowledge and access to appropriate healthcare.

Global Assistance & Healthcare®
Expacare has formed a strong alliance with Global Assistance & Healthcare® who actively provide assistance services via alarm centres around the world, each operating 24 hours a day, 365 days a year. It's centralised centre is in Jakarta Indonesia. Global Assistance offers both emergency assistance services and claims administration services. It operates one of Asia Pacific's largest provider networks and has experienced case managers always available to assist policyholders in accessing quality medical services. Global Assistance and Healthcare® prides itself on being an industry leader in terms of both it's commitment to patient and client services.

MedNet UAE
Expacare has formed an alliance with MedNet to provide local claims servicing for our clients based in the Middle East. One of the main medical administrators operating in the region, MedNet has a team of highly experienced professionals. It operates a freephone helpline attended by medically qualified staff to provide advice and claims authorisations to our members and its network of providers. MedNet has developed an extensive network of providers in the UAE and is expanding this to the rest of the Middle East. MedNet is based in Dubai in the UAE and is well placed to provide an efficient and empathetic service to our group and individual clients, as well as our brokers.

To view the Provider Network for in-patient treatment offered by MedNet UAE click here.
To view the Provider Network for out-patient treatment offered by MedNet UAE click here.

Jardine Lloyd Thompson
Jardine Lloyd Thompson Group plc (JLT) is one of the world’s largest insurance brokers and employee benefits consultancies, and the largest UK and European-based broker quoted on the London Stock Exchange. The company divides its business into two main areas:

  1. Risk & Insurance
    The Risk & Insurance Group comprises JLT’s worldwide insurance and reinsurance broking and local government activities, providing specialist insurance and reinsurance broking and risk management services for a wide range of companies, including some of the largest corporations in the world.
    It encompasses the Group’s London Market insurance, reinsurance and alternative risk transfer operations and is responsible for JLT's international network including Canada, Europe, Asia and Australasia. A JLT presence in every major market ensures it is able to identify and develop new solutions for the benefit of a growing client base.
  2. Employee Benefits
    Jardine Lloyd Thompson Employee Benefits consists of pensions administration, outsourcing, consultancy and group marketing activities in the UK. With professionals throughout the UK and Ireland, JLT focuses on all areas of employee benefits.